Binance's official social accounts are: Twitter @binance (with blue checkmark verification) + Telegram t.me/binanceexchange (announcement channel) + multi-language sub-accounts. Any "Binance" account without a blue checkmark is suspicious. Binance official communities do not send airdrops, do not private message, and do not ask for personal information — anyone reaching out to you actively is a scammer. Register an account from the Binance official site, get the APK from the Binance official App, and see the full-platform process in the Download Center.
Official Social Account List
Twitter (X)
| Account | Purpose | Verification |
|---|---|---|
| @binance | Main Account | ✓ Blue Checkmark |
| @BinanceHelpDesk | Customer Support | ✓ Blue Checkmark |
| @binance_zh | Chinese | ✓ Blue Checkmark |
| @cz_binance | Founder CZ's Personal Account | ✓ Blue Checkmark |
| @YiHe_OneDay | He Yi (Co-founder) | ✓ Blue Checkmark |
Telegram
| Channel | Purpose |
|---|---|
| t.me/binanceexchange | Global Announcements |
| t.me/BinanceChinese | Chinese Community (Announcements + Discussion) |
| t.me/binance_announcements | Announcement Channel |
Discord
- Binance Official Discord Server (Link at the bottom of binance.com)
YouTube
- Channel Name: Binance
- Videos: Tutorials / Live Streams / AMAs
WeChat Official Accounts
- Relatively low profile in mainland China
- Occasionally official accounts like "Binance Info"
- But do not ask account questions on WeChat official accounts (they are not customer support)
How to Identify Fake Accounts
Twitter Fakes
Scammer tricks:
- Account names like
@binanceofficial,@binance_help(Real accounts do not have these) - Display name includes "Binance Official" (Anyone can use this name)
- Avatar steals the Binance Logo
- Very few followers (< 10000)
- No blue checkmark verification
Identification:
- Check for the blue checkmark (Twitter requires verification)
- Check follower count (Real accounts have millions of followers)
- Check verification time (Real accounts started operating in 2017)
Telegram Fakes
What scammers often do:
- Group names like "Binance VIP Group", "Binance Official Benefit Group"
- Avatar steals the Binance Logo
- Pretending to be customer support in the group
- Actively private messaging users
Real account features:
- Announcement channels (Members are not allowed to speak)
- Do not private message anyone
- Do not send "airdrops" (Except official real events)
- Do not charge membership fees
WeChat Fakes
The most severe. There are many fake "Binance Customer Support" WeChat accounts in mainland China:
- Claiming to be customer support
- Actively adding you
- Charging money to "speed up processing"
- 100% scammers
Binance does not have personal customer support on WeChat, all WeChat "customer support" are fake.
What Real Accounts Can Do
Twitter @binance
- Post global announcements
- Market alerts
- New feature releases
- Community interaction
Will not do:
- Actively private message
- Send airdrop links
- Ask you to click "Claim Reward"
Twitter @BinanceHelpDesk
- Will reply to public @ requests
- Guide you to private message
- But real customer support handles issues via App / Email
- Twitter is just a prompt channel
Telegram Announcement Channel
- One-way publishing
- Members are not allowed to discuss
- Links point to binance.com
Telegram Discussion Groups
- Official discussion groups exist in some countries
- Mainly for users to discuss with each other
- Not a customer support channel
Official Accounts in Different Languages
Binance operates sub-accounts by region:
| Language | Notes | |
|---|---|---|
| English | @binance | Main Account |
| Chinese | @binance_zh | Chinese Info |
| Japanese | @BinanceJPN | Japan Related |
| Korean | @binancekorean | Korea Related |
| Spanish | @binance_es | Spanish |
| French | @binance_fr | French |
| Vietnamese | @BinanceVN | Vietnamese |
| ... | Multiple | Depends on Language |
The main account @binance is the most authoritative, sub-accounts are for distribution.
How to Find Official Accounts
1. Find from binance.com
- "Socials" section at the bottom of the website
- Links to all official accounts
- This is the most reliable source
2. Twitter Search
- Search "Binance"
- Look for those with blue checkmark verification
- Look for those with the most followers
3. Friend Recommendations
- But double-check (friends might get it wrong too)
- Always rely on binance.com links
Things Not to Do
1. Do Not Private Message "Binance"
- Real customer support is via the App
- Private messages are either unreplied or scammers
2. Do Not Click "Benefit" Links on Social Media
- 100% phishing
- Real events are launched via the App
3. Do Not Transfer Money to "Binance Customer Support"
- Real customer support never charges money
- Any "expedited service fee" is a scam
4. Do Not Leak Your Account to "Staff" on Social Media
- Real customer support does not need your password / 2FA / mnemonic phrase
- Asking for these is 100% a scammer
5. Do Not Show Off Your Account on Public Social Media
- Exposing your asset scale
- Attracts phishing
Actual Uses of Social Media
1. Receive Alerts
- Listing announcements
- Maintenance notices
- Security warnings
2. Follow KOLs
- Not customer support
- But you can learn market analysis
3. Participate in AMAs
- Binance regular official AMAs
- Ask questions and get replies
4. Learning
- Binance Academy channel
- Tutorials and market analysis
Social media is not a customer support channel — use in-app customer support or email for account issues.
Which Are Worth Following
Must Follow
- @binance: Official updates
- @cz_binance: CZ's remarks (market weather vane)
- @binance_zh: Chinese info (for Chinese users)
- Sub-accounts for your region
Optional to Follow
- @BinanceHelpDesk: Public replies from customer support (reference cases)
- @YiHe_OneDay: He Yi's updates
"Binance" Accounts Not to Follow
- Any "Binance Official" without a blue checkmark
- Alt accounts claiming to be "Binance internal"
- Various "Binance benefit groups"
How to Handle Being Scammed
If you are scammed by a fake "Binance" account:
Act Immediately
- Change your Binance account password
- Reset 2FA
- Check your assets
Report
- Report the fake account to Twitter / Telegram
- Forward phishing emails to [email protected]
- Let Binance add them to the anti-phishing database
Follow-up
- Monitor your account for 7-30 days
- Handle any anomalies immediately
Comparison with Other Exchanges
Official Twitter of mainstream exchanges:
| Exchange | Official Twitter | Followers |
|---|---|---|
| Binance | @binance | 15 Million+ |
| OKX | @okx | 2 Million+ |
| Coinbase | @coinbase | 7 Million+ |
| Bybit | @Bybit_Official | 5 Million+ |
Binance has the most followers — which also means the most fake accounts.
Frequently Asked Questions
Q: Is CZ still managing Binance? A: CZ resigned as CEO in 2023, but remains a major shareholder and advisor. Daily operations are handled by executives like Richard Teng.
Q: Is Binance Discord safe? A: The official Discord is safe. But find the entrance from binance.com, do not enter from links sent by strangers.
Q: Can I post ads on Binance Twitter? A: Ads posted in the comment section will be deleted. Binance officially does not accept third-party paid promotions.
Q: "Binance Customer Support" messaged me on Twitter, is this normal? A: Not normal. Real customer support will absolutely never private message you. It is 100% a scammer.
Q: Can I see Binance source code on social media? A: Binance's terms of service do not allow public source code. Third-party "Binance source code" is fake.
Q: Is it normal for Binance Telegram groups to have many people? A: The official announcement channel having hundreds of thousands of followers is normal. Discussion groups with thousands to tens of thousands of people are normal. But the "customer support" in discussion groups are all scammers.
Summary
Binance's official social accounts are only a few: Twitter @binance (blue checkmark), @BinanceHelpDesk (blue checkmark support), @binance_zh (Chinese) + Telegram t.me/binanceexchange (announcement channel). Identify real accounts: Blue checkmark verification + millions of followers + enter from the links at the bottom of binance.com. Absolutely never believe any "Binance customer support" who actively private messages / WeChat QQ support / social media benefit links / "staff" asking you to transfer money or leak passwords. Social media is not a customer support channel — use in-app "Online Support" or email [email protected] for account issues.